Microsoft are continuously trying to improve, and with development comes change. So, it’s not a massive shock to hear Microsoft are making some large adjustments to the way Managed Service Providers (MSP) buy and provide Microsoft licenses. Microsoft are introducing this new programme as ‘The New Commerce Experience’, and its objective is to bring everybody … Read more

If you have a shop, restaurant, or any other kind of business premises where you employ at least one person, you need to ensure that your employees aren’t tied to their desks all day. You could install a VoIP telephone system for them. That way, your receptionists and sales staff can still be productive even … Read more

The Great British ISDN/PSTN Switch Off: Everything You Need to Know Firstly, let us explain to you what the terms ISDN & PSTN mean: The Integrated Services Digital Network (ISDN) and the public switched telephone network (PSTN) are UK’s nationwide facilities that transmit voice calls, data and other communication services. Why are they being switched … Read more

For many years now, more and more businesses have been opening their doors to allow employees to work from home. This was initially a way for companies to cut costs by reducing overhead but has since become a great way to ensure productivity is not affected by distance. Telecommuting should be seen as a natural … Read more

It’s a common misconception that because you use Microsoft 365 everything is in turn backed up. This is NOT the case. Office 365 themselves advise that all their services should be backed up outside of office 365s environment by third party applications, quote “We recommend that you regularly backup Your Content and Data that you … Read more

https://www.youtube.com/watch?v=wdDoSfO7jvI&t=43sVideo can’t be loaded because JavaScript is disabled: VoIP business phone system – 5 Key hints & tips when implementing your VoIP system (https://www.youtube.com/watch?v=wdDoSfO7jvI&t=43s) Our Managing Director, Steffan Dancy, has put together 5 hints & tips for you when implementing a VoIP phone system. We see these considerations being overlooked on a daily basis and many … Read more

The launch of an Apple iPhone is always a storm of an event. Apple always aims to be the pioneer of technology in both the consumer and business world – and it usually succeeds. How does it fit this time around? This year, for the first time ever, Apple is all 4 smart phones on … Read more

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Rydal Group, a UK provider of business communications and IT technology solutions, has completed the acquisition of Agenda IT client base. Rydal Group are delighted to confirm the acquisition of Agenda IT client base which further expands the strength of our IT Support team. With the purchase Agenda IT team join our existing support staff … Read more

Vodafone has been made aware of a Flubot SMS scam and are advising customers to be especially vigilant with this piece of malware and to always be very careful about clicking on any links received in an SMS. The scam text message in this instance is impersonating DHL on the Vodafone network and is affecting … Read more

We have put together some really useful tips on how to get more from Microsoft Teams, if you need any help with your IT infrastructure please don’t hesitate to complete the form below or call 01733 511116 1. Scheduling meetings from within Teams You can schedule meetings from within the Microsoft Teams desktop or mobile … Read more