Who are award-winning Rydal Group?
Rydal Group was founded in 2008 by Managing Director, Steffan Dancy, starting from a home-based location delivering mobile airtime and BT line rental and call traffic to local small businesses within the Peterborough area.
Rydal has since evolved into an award-winning, fully pledged communications & managed IT, Security and Energy provider with over 80 staff supporting over 1,500 businesses across the country.
Rydal lives by its core values
At Rydal Group, we value our customers above all else. That’s why we see you not just as a client, but as a critical part of our success story. We believe that when you succeed, we succeed, and we’re dedicated to helping you reach new heights. In a crowded market, it can be difficult to choose the right supplier. But we’re confident that our exceptional customer service, knowledgeable experts, and top-quality products make us the clear choice.
Our award-winning customer service in the unified communications industry speaks to our commitment to excellence and customer satisfaction. We understand that our people are the driving force behind our success, and we invest in their growth and development to ensure that we continue to deliver the best possible service to our valued customers.
Each of our departments within Rydal Comms focuses on specific sectors of the communications & IT industry. This ensures that our customers get the expertise that they need.
Training and development
As our business focuses heavily on our expertise, we believe that training and development should always be at the forefront of what we do, so we know exactly what our customers need.
Each of our clients has their own Account Manager, so you have a direct point of contact should you want to discuss or manage your telecommunications with us more.
We supply best of breed
What we sell is best-of-breed and market-leading, not cutting corners on wholesale costs for extra margins. All products we use and test in our own business. We will never sell our customers reconditioned components; however, we do buy old handsets back from customers who upgrade or buy a new system.
Switch to Rydal for simple, reliable technology solutions
One provider, no stress, save money.
We’re here to help. Our friendly team are on hand to discuss all your business technology requirements, answer your questions and help to inform you of the best possible solutions.
Service is key
Our Managing Director, Steffan Dancy, is unwavering in his pursuit of service excellence. He understands that exceptional customer service is essential to the growth and success of any business. This commitment to service has earned us the distinction of being the Best Customer Service Team by the Comms National Awards, as well as being finalists for the SME Business Awards for Service Excellence.
While we strive for excellence at all times, we believe that there is always room for improvement. If you have any thoughts on how we can enhance our service delivery, we would be grateful for your feedback.
Simply reach out to our management team and let us know. Your input is a valuable resource in our ongoing quest for service excellence.
Powered by our award-winning technology partners
It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.
Switching to Rydal is easy. Call us today on 01733 511 116.
From initial advice through to installation and aftercare, the team at Rydal are with you every step of the way. Contact us today and let our experts take care of everything for you.
One provider, no stress, save money.