Our Ethos & Values

At Rydal Group, we believe that our values are the cornerstone of our business. We strive to deliver a unique, high-quality service to each and every one of our clients. We are committed to providing an honest, open and ethical service; always putting our clients’ needs first.

We believe that working together in an open and transparent manner creates an environment of mutual trust and support. We are committed to a culture of continuous improvement, ensuring that our services remain of the highest standard. We are dedicated to developing and delivering innovative solutions to meet the needs of our clients.

Our Values

“At Rydal Comms we are solely focused on understanding our customers’ requirements in order to match both the needs and the wants of their business and users. We aim to be consultative, adaptive and personable in our approach, working closely with customers to provide a solution that fits their business as well as any ongoing support that’s needed. Our success and strong reputation is built on our ability to consult, connect, and care which are the fundamentals of our business relationships”

Steffan Dancy – Managing Director 


Respect is a core value of the Rydal Group. We believe that respect for each other is essential to the success of our organisation. We strive to create an atmosphere of mutual respect, which allows everyone to feel comfortable in expressing their opinions and working together for the betterment of the organisation.


Giving recognition in our business is essential for sustaining loyalty, inspiring motivation, and increasing productivity amongst the ones we care the most in our organisation – employees, customers, partners, and suppliers.


Collaboration for the Rydal Group means creating a space for all members of the team to come together to share ideas, resources, and knowledge. Collaboration allows us to combine our individual strengths and skills to reach goals and objectives more quickly.


Rydal Group is committed to empowering its employees and creating a culture of inclusion and diversity. Empowerment is central to the success of the company and its ability to achieve its goals. It is important for the Rydal Group to empower its employees in order to foster engagement and a sense of ownership in the company.


Good communication is the key to success for any business and this is particularly true for the Rydal Group. clear and consistent communication ensures that everyone within the organisation is on the same page and working towards the same goals.

Our Ethos


Independently explore bespoke solutions that are relevant to your needs.


Regular communication to ensure that your product and services evolve in line with organisational change.


Our ongoing commitment to a personalised working relationship and First-Class customer service.

Powered by our award-winning technology partners

It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.

Switching to Rydal is easy. Call us today on 01733 511 116.

From initial advice through to installation and aftercare, the team at Rydal are with you every step of the way. Contact us today and let our experts take care of everything for you.

One provider, no stress, save money.

Four specialist areas of expertise. One easy point of contact.

A better way to connect

Technically advanced, ultra-reliable communication systems to streamline your business and reduce costs.

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Making IT work seamlessly

Fully managed IT services, with unlimited specialist on-site support to keep your business operating 24/7.

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Secure. Prevent. Protect.

Premium protection for your business sites with surveillance systems including fitting and maintenance.

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Powering change

Comparing hundreds of tariffs to deliver guaranteed savings and further reducing costs with greener solutions.

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