Business Phone Systems

We offer a range of phone systems that are tailored to your business, no matter where you are located or how many employees you have. Whether you need a cloud-based system or something more on-premises, we can find the best phone system for your needs. Our innovative and scalable solutions are designed to be cost-effective, so you can get the most out of your phone system without breaking the bank. As one of the UK’s leading independent providers of telecommunication solutions, we’re here to help you succeed and grow.

Award winning, reliable and robust telecommunications

Rydal Comms offers lines and call plans with competitive rates. Our plans are designed for your business, completely tailored and with a core focus on cost-saving. In fact, we can save you up to 60% against prices offered by BT. We work closely with customers who choose to switch over to Rydal Communications. Our aim is to seamlessly switch over your lines and calls with no interruption to your service.

Inbound Numbers

Give your customers a virtual number and avoid the hassle of managing multiple numbers. Inbound Numbers give you a non-geographic number that instantly routes your customers to the right call handlers, everytime. Our service is designed for professional businesses and has the flexibility to meet your needs, whether it’s handling all calls coming from one of your brands or setting up different routes depending on where customers are calling from.

Inbound Telephone Numbers allow you to manage your incoming business calls more effectively. They do this by routing calls directly to the right person. Good customer care relies on being able to talk to the correct person. This is where using inbound numbers can help. Furthermore, good customer service can lead to the closing of sales.

Contact centre phone systems

All our contact centre solutions fully integrate with the award-wining Ericsson LG phone system allowing your business to direct or ‘route’ calls to specific users or queues based on skill sets, compliance requirements and much more.

Contact Centre Software really does empower your organisation and maximise return on investment, read on to understand some of the unique benefits.

Switch to Rydal for flexible options and excellent service to meet your individual needs.

One provider, no stress, save money.

We’re here to help. Switch for simple, reliable technology solutions. Our friendly team is always available to discuss all your needs, answer your questions and help to inform you of the best possible solutions. Get a quick quote today by filling out the short form on our website. It takes just 30 seconds!

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What is an on-premise phone system?

An on-premise phone system is a physical device that is based at your office or business site. Also known as a PBX. You as the end user have the option of both traditional and IP technology.

From complex call centre setups to small offices with only a few users, on-premise setups are chosen by several businesses thanks to the features offered by such high-end systems.

Microsoft Teams Phone System

Introducing the Microsoft Teams Phone System. That’s right, you can now make calls to any landline or mobile number, directly from your Teams app.

Microsoft Teams phone system provides a way to connect your telecoms services to Microsoft Teams, the power to call people outside of your Microsoft 365 business domain and the flexibility to access your calls from any internet-enabled device. In essence, a Microsoft Teams Phone System makes it easy for businesses to turn Teams into a powerful and flexible phone system by connecting it to a feature-rich resilient SIP platform. A Teams SIP phone requires a Microsoft 365 business voice license, this will give you the ability to call externally from your Teams phone desktop. The desktop app will display your business phone number, provide call insights and deliver all the other amazing benefits you’d expect from a business phone system
The telecommunication experts at the Rydal Group will take care of everything for you, in no time at all. Before you know it, the integration of the SIP trunks and an SBC (Sessions Border Controller) with your Microsoft 365 domain will provide your business with the power of the Microsoft collaboration tools, together with connecting you and your teams to the outside world through external calling through your Microsoft Teams phone system.
SIP2Teams is a cloud-based VoIP phone system that seamlessly integrates with Microsoft Teams. It uses the internet for voice calls, instead of legacy copper based telephone lines. This cost-effective, reliable and scalable solution is packed with call management features, making it ideal for businesses that want to get rid of their usual in-house phone system.

Service and Maintenance

We understand the impact that a business interruption can have on your profitability. Therefore we strive to be your number one choice for managed IT support and business continuity services, enabling you to relax in the knowledge that should the unthinkable happen, and you have a telephone system failure, we’ll be there for you to get you communicating again as soon as possible.

We provide UK wide Maintenance. Our engineers are on the road everyday, so one is likely always close by. If there is a critical issue, you don’t have to wait for a technician to arrive; we perform remote maintenance and repairs whenever necessary.
Rydal has been active in the telecoms industry since 2008. This should keep your mind at rest in the knowledge that any support you receive is experienced and professional.
We can keep an eye on your telecoms remotely, and more times than not, can spot problems before they occur and fix them remotely.

Powered by our award-winning technology partners

It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.

Switching to Rydal is easy. Call us today on 01733 511 116.

From initial advice through to installation and aftercare, the team at Rydal are with you every step of the way. Contact us today and let our experts take care of everything for you.

One provider, no stress, save money.

Four specialist areas of expertise. One easy point of contact.

A better way to connect

Technically advanced, ultra-reliable communication systems to streamline your business and reduce costs.

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Making IT work seamlessly

Fully managed IT services, with unlimited specialist on-site support to keep your business operating 24/7.

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Secure. Prevent. Protect.

Premium protection for your business sites with surveillance systems including fitting and maintenance.

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