With the Microsoft Teams unified platform, you can upgrade your current telephone system by using the Microsoft 365 Phone System app. This eliminates the need for intricate and costly equipment while providing you with efficient calling capabilities. With the Teams Phone System, you can easily make, receive, and transfer calls using your mobile device or computer, along with a headset or compatible IP phones.
Can Microsoft Teams truly serve as a substitute for a traditional phone system?
Since its initial launch, Microsoft has made significant strides in improving the Phone System app for Teams. In the early days, it was perceived as lacking essential telephony features, which resulted in limited adoption among businesses. As a result, alternative hosted phone systems became the preferred choice. However, the situation has now completely transformed.
The Microsoft Teams Phone System app has evolved into a highly coveted and robust hosted phone solution. Leveraging internet connectivity and call routing services, it empowers you to make and receive calls from contacts outside your Microsoft 365 domain. This flexibility extends to a wide range of devices, allowing you to choose the one that suits you best.
How do Microsoft Teams phones work?
At Rydal Comms, our team of telecommunications experts will handle all aspects of the process efficiently. In a short span of time, we will seamlessly integrate SIP trunks and an SBC (Sessions Border Controller) into your Microsoft 365 business domain.
This integration unlocks the full potential of Microsoft collaboration tools for your business, while also facilitating external calling through your Microsoft Teams phone system.
With our expertise, you can harness the power of these tools and ensure seamless connectivity for you and your teams to communicate with the outside world.
What are the benefits of a Microsoft Teams phone system?
Embrace the growth potential of your business by switching to a Microsoft 365 Teams Phone System, supported by Rydal Comms. Experience an easy-to-use, highly flexible, and scalable solution that empowers your team to work from anywhere.
Take control of your communications with the Microsoft 365 Teams phone system, offering not only power but also valuable insights. Through integrated call and contact analytics, gain unprecedented visibility into the performance of your call services. Leverage this information to optimise your customer experience and revolutionise responsiveness.
Unify your team’s workflow on a single platform with Microsoft Teams and its integrated phone system. Whether it’s engaging with customers over the phone, conducting video meetings with suppliers, synchronising calendars, chatting with colleagues, or sharing files, your teams can effortlessly manage a wide array of daily tasks in one centralised location.
Switch to Rydal for flexible options and excellent service to meet your individual needs.
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