IT Systems in York

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Work with York’s #1 Award Winning IT Provider.

We offer easy-to-use and highly dependable technology solutions to businesses in York. Our services include fast installation, award-winning customer support, and cost reduction initiatives.

Testimonials

Jonathan RosenfeldJonathan Rosenfeld
10:01 07 Nov 23
Since Rydal took over from Blusky, the quality of our telecommunications service has significantly improved. Our account manager, James K, deserves a special mention for his exceptional customer support. He's always prompt in responding to our queries and has efficiently resolved the few minor issues we've encountered. The reliability of service, coupled with attentive customer care, has truly set Rydal apart. We're extremely pleased with the communication and the dedication of their staff. Highly recommend Rydal for anyone looking for top-notch service and support in telecommunications.
Alex WatrousAlex Watrous
15:05 31 Oct 23
Dipali has been very helpful throughout the phone system transition & has provided me with numerous updates, thus making me feel at ease.Any queries I had were answered straight away and I feel confident going forward with Rydal Group.
Samantha Ann SmithSamantha Ann Smith
13:44 31 Oct 23
Ripple HRThis morning i had a teams call with Holly Wilkinson at The Rydal group, I was impressed by her professionalism, and exceptional customer service.She was very knowledgeable, patient and genuinely interested in resolving any issues I had. Their dedication to customer satisfaction is evident, and it made me feel valued as a customer.
karen Purnellkaren Purnell
09:33 30 Oct 23
Dipali Ondhia has been extremely helpful and efficient with every interaction I have had with her for Future Networks Inc LtdShe is a credit to the business - Top class customer service - Thank you
OLIVIA WOODSOLIVIA WOODS
07:27 19 Oct 23
Robert dealt with my enquiry very quickly. Same day resolution. Thanks Rob
mark freemanmark freeman
08:24 18 Aug 23
Dipali organised the change over of all of our company phones. Great service, all went smoothly including porting numbers between networks. Called to make sure everything was ok on completion and kept is in the loop through out
Ut GdUt Gd
14:41 15 Aug 23
Rob H was a total star in making the requested changes so quickly and saving the day! 10/10!
Dotty DoosDotty Doos
14:50 11 Aug 23
Had an issue with billing at Rydall and after flagging this to the team, I was contacted by Jack Marriott who has taken over as our account manager, he arranged a face to face visit which was admirable, and had prepared potential solutions for us prior to the meeting to bring the costs back down. I found him straight talking and fair, explaining the disadvantages and advantages of each solution. Hopefully the changes we are implementing will bring our bills down and improve other areas of the business as well. Would highly recommend Jack for finding solutions for problems. He arrived and we were not happy, he left with chocolate cake.
Anna MurrayAnna Murray
13:14 31 Jul 23
1st class customer service from Sharon Fleet in the office and Simon the engineer. When we relocated our office I had not envisaged the amount of broadband issues caused by BT. I thank my lucky stars I had Sharon on their case who kept me up to date by phone (so much better to speak to someone!) and Simon was very professional and tidy! and so patient... bless him he even had to deal with a wasps nest! Thanks guys, Murray Wealth Management Ltd
V-M OrthoticsV-M Orthotics
12:47 28 Jul 23
I have recently been dealing with Tracy Hill as a result of queries arising from the sale of BluSky Group to Rydal. Tracy has dealt with these issues thoroughly and professionally throughout, and with great patience, and has always kept me informed of the various stages of the process. I have great confidence now that any issues that may arise in future will be dealt with as quickly and effectively as possible by Rydal. One of the major problems we have had in the past with communications providers has been poor customer service, and that certainly hasn't been the case with Rydal. Tracy is an excellent ambassador for the company!
Rebecca LancasterRebecca Lancaster
14:44 23 Jun 23
We have recently switched over our Broadband line with Rydal Communications and the service we experienced with our case handler Dipali was exceptional! She kept in regular contact both on the phone and via email with any updates on the installation and to check/see if all was in order from our end and we received the same high level service from start to finish. Great work.
Lance FisherLance Fisher
17:44 18 May 23
I recently had the pleasure of working with Andy Hay from Rydal Communications to upgrade our mobile contracts, and I am delighted to give him a well-deserved 5-star review. From start to finish, Andy's service was exceptional, and he went above and beyond to ensure our complete satisfaction.Andy's efficiency and professionalism were remarkable. He demonstrated an impressive understanding of the mobile industry and took the time to assess our needs and preferences. With his expert guidance, we were able to navigate through various options effortlessly. Andy's attention to detail was evident throughout the process, and he left no stone unturned to ensure we received the best possible deal.One of the standout aspects of working with Andy was his friendly and personable approach. He immediately put us at ease with his warm and approachable demeanor. He patiently listened to our requirements, answered all our questions, and provided valuable insights, making the entire experience enjoyable and stress-free. Andy's exceptional communication skills made it easy to understand complex terms and conditions, ensuring we made informed decisions.The savings Andy managed to secure for us were truly impressive. He demonstrated a deep understanding of our usage patterns and identified cost-effective plans that perfectly aligned with our needs. Not only did Andy negotiate favorable terms, but he also ensured that we received the latest handsets available on the market. Thanks to his expertise, we now have cutting-edge devices that enhance our productivity and keep us up to date with the latest technology trends.Moreover, Andy's commitment to customer satisfaction was evident throughout the process. He consistently followed up to address any concerns or queries promptly, ensuring a seamless transition to our new contracts. It was clear that Andy genuinely cared about our satisfaction and was willing to go the extra mile to exceed our expectations.In conclusion, Andy Hay from Rydal Communications deserves the highest praise for his outstanding service. His efficiency, friendliness, and expertise combined to create an exceptional customer experience. Not only did he save us a significant amount of money, but he also provided us with the latest handsets, elevating our mobile experience to new heights. If you're in need of mobile contract upgrades, I highly recommend reaching out to Andy. You won't be disappointed!Thank you, Andy, for your exceptional service and for going above and beyond to meet our needs. You truly embody what it means to provide outstanding customer service.Kind regards Lance
Glos OsteoGlos Osteo
09:14 17 Aug 22
We updated our phone system and are working through the changes that this has created. We find Rydal full of help with good helpful staff that are accessible on the phone, knowledgable and keen to provide an excellent service. Our project manager Sharon Fleet and our on-site engineer Chris were worthy of a special mention for going beyond our expectations! Thank you
Vantage VCLTDVantage VCLTD
12:01 03 Aug 22
Having recently moved over to Rydal, I can say that the switch was painless and extremely efficient. Our coordinator Sharon was on hand every step of the way and kept everything running smoothly. The service so far has been excellent and I would highly recommend Rydal.
Jane GalvezJane Galvez
14:28 05 Jul 22
Sharon at Rydal Communications has been extremely patient setting up our new phone system. We are a busy consultancy and not always available to talk to! Sharon has taken this in her stride and her service has been excellent given all the challenges we have presented her with.Thank you Sharon!
Andrew AtkinsonAndrew Atkinson
11:04 23 May 22
We have been using Rydal Communications since 2016 as our service provider of choice. Rydal have always been excellent, extremely helpful if we have ever had to make changes to our telephone system & nothing is ever to much trouble.We have just renewed our services again and our account manager Jack Marriott has been great.Andrew(Managing Director) - Active Group
Deb SmithDeb Smith
10:45 18 May 22
We have recently switched our provider to Rydal Communications and would highly recommend to anyone looking to change their telephone provider.The Installation was very quick and efficient. Any initial teething problems we had with the telephone system were sorted for us straight away and the support team are very quick in getting back to us with any queries we have.Jack Marriott who is our Account Manager, has been extremely supportive and helpful from our initial presentation meeting with him through to installation, his product knowledge gave us the confidence to make the switch to Rydal and is always on hand should we need him.DEB SMITHTOTALITYGCS LTD
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Unlimited on-site & remote IT support

Unlimited remote IT support is available in York with Rydal’s ‘Core Remote Support’ plan. This service provides end users in York with UNLIMITED remote support, allowing you to pay one fixed fee per user per month for all your remote IT support needs.

For those who require both remote and on-site support, our most popular plan in York is the ‘Core remote & on-site support.’ With this plan, you can enjoy a fully wrapped service, providing peace of mind in the event that an issue cannot be resolved remotely. You won’t have to worry about additional fees, as the plan covers both remote and on-site visits in York.

Office 365

Today’s technology solutions in York are enabling us to rethink and redefine the way we work, and where we chose to work. Microsoft’s suite of communications and collaboration solutions within Office 365 is designed with users in mind to help organisations transform their workplace into a digital workplace of the future in York.

As a Microsoft Cloud Solution Provider (CSP), Rydal Infotech offers licenses for Microsoft cloud products that provide access to the apps and platforms necessary, while also providing an outstanding value for money and return on investment.

Cyber Security

Rydal Infotech has been awarded the Cyber Essentials certificate, showcasing its dedication to cybersecurity and capability to protect its clients’ data and systems against cyber threats. This certification is a testament to Rydal Infotech’s commitment to ensuring the security and privacy of its clients’ sensitive information.

If your business in York is affected by a cyber incident, such as ransomware, Rydal Infotech can help you quickly mitigate its impact and get your operations back on track. With a team of experienced recovery experts and a suite of tools and technologies for emergency support in York, Rydal Infotech empowers you to proactively assess, strengthen, and enable your organisation’s overall cyber incident recovery operation.

Switch to Rydal for simple, reliable technology solutions

One provider, no stress, save money.

We’re here to help. Our friendly team are on hand to discuss all your business technology requirements, answer your questions and help to inform you of the best possible solutions.

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IT hardware & installation

At Rydal Infotech, we know that the right combination of hardware can make or break your business. We have years of experience working with our clients in York to find the right balance between ensuring the hardware and installation can support your business’s needs and providing ample space for scalability without overspending on superfluous equipment.

We are well-placed in York to help you find this balance—no matter how big or small your company is.

Cloud backup & recovery

In York, if the worst should happen, and your business data is lost, you will need a reliable backup and disaster recovery plan to help you recover quickly. At our managed IT service, we understand the importance of minimising downtime and ensuring business continuity. Our goal is to provide you with a resilient backup and disaster recovery plan that suits your unique business needs.

Our secure and reliable cloud infrastructure in York ensures that your backups are always safe and secure. With our backup and disaster recovery plan, you can quickly get back to business as usual with no hassle, knowing that your data is protected and recoverable

Alongside Award Winning Phone Systems, We Also Provide:

Switching to Rydal is easy. Call us today on 01733 511 116.

From initial advice through to installation and aftercare, the team at Rydal are with you every step of the way. Contact us today and let our experts take care of everything for you.

One provider, no stress, save money.

Get a quick quote