pbx phone system customer agent

A PBX (Private Branch Exchange) phone system is a private telephone network used within a company or organisation to allow network users to communicate within the business and externally while sharing only a fixed number of phone lines. It’s a financially smart investment that offers multiple great features, such as call forwarding, voicemail, virtual receptionist, … Read more

Small Business Wifi

Business Wifi is different from regular Wifi in the matter of security, flexibility, reliability and the capability to manage numerous users and devices at the same time. Business Wifi is run on the specific demand to accommodate businesses and make sure smooth connectivity and strong protection for important organisational data. Key Differences Between Business WiFi … Read more

customer service agent

For businesses, 24/7 IT support is available through managed IT service providers. These providers can offer steady IT monitoring, professional support, and personalised business IT services to guarantee your operations are running smoothly. Why 24/7 IT Support is Essential for Businesses All businesses, small or industry giants, are reliant on stable networks, secure systems, and … Read more

Image of earth from the above with the text above with Rydal Group's branding

Starlink Internet, developed by SpaceX, which is owned by Elon Musk, has completely revolutionised internet service with its high speed and reduced latency, mostly in rural and undeveloped areas. Starlink is powered by a fleet of LEO (Low Earth Orbit) satellites. Musk’s mission is to provide internet access to locations where internet is either limited … Read more

Affordable managed IT support for business shouldn’t be a challenge. Technology plays an incredibly important role in ensuring organisational growth and efficient operations. Yet, many businesses struggle to find an affordable managed IT support that fits their needs. At Rydal Group, we offer budget-friendly solutions. With 15 years of award-winning IT experianced, we help SME’s … Read more

If you’re anxious about regular phishing attacks intruding on your business, you’re exactly where you need to be, as this is the first step to put an end to them. As an award winning IT provider, we understand how important it is to keep your digital business space protected from cyber threats. How Can Your … Read more

Hotel dining area with a CCTV camera in the corner

Even during late hours, hotels are lively places, that’s why it’s so important to enhance your hotel safety with CCTV. Guests rely on the hotel infrastructure and staff to protect their valuable belongings. Naturally, this can lead to both minor and major incidents, and that’s when a strong and reliable CCTV system can be invaluable. … Read more

Unleashing the Full Potential of Microsoft 365 for Finance Staying ahead with your financial operations requires more than just basic and outdated tools. As a result, we’re introducing a solution that can completely transform your finance department. Microsoft 365 Copilot for Finance is AI driven tool, that can drastically help your finance team by providing … Read more

What Is Disaster Recovery as a Service

Power outages, hardware malfunctions, cyber attacks, and natural disasters can disrupt any business and even lead to a shutdown. In particular, your business may lose the data required to run operations. Alternatively, these catastrophes could endanger your clients’ data. At that point, you’ll require an expensive and difficult process to recover data ― if you’re … Read more

How Many Types of Security Cameras Are There?

Security cameras are a crucial part of your business’ security system. They can deter crime or serve as evidence once a crime has occurred. You can also use them to analyse workflow or monitor staff. Yet before you can select one, you first need to know the types of security cameras ― and why there … Read more