We are delighted to announce that, as of 15 April 2026, HBT Communications has officially become part of the Rydal Group.
This marks an exciting new chapter for both businesses, bringing together nearly four decades of trusted local expertise with the scale, infrastructure and wider capabilities of a growing national technology provider.
Zamurad Hussain (HBT Communications) and Steffan Dancy (Rydal Group)
Business as Usual for HBT Customers
First and foremost, nothing changes for existing HBT customers.
The same people you know and trust are still here, operating from the same Coventry offices, with the same contact details, support processes and account management arrangements. Existing contracts, pricing and terms of business all remain exactly the same.
That means:
- The same HBT team remains in place
- The Coventry office continues to operate as normal
- Existing support numbers and email addresses are unchanged
- Your dedicated account contacts stay the same
- Your current services, contracts and pricing are unaffected
For customers, it is very much business as usual.
Bringing Together Shared Values
Founded in 1988 by brothers Zamurad and Ajmal Hussain, HBT Communications has become one of the Midlands’ longest-established telecoms and IT providers. Zamurad’s own career in the industry stretches back to 1981, representing nearly 45 years of experience, relationships and expertise.
That strong heritage and customer-first approach is one of the key reasons Rydal Group was so keen to bring HBT into the organisation.
Rydal Group was founded in 2008 and today supports more than 3,000 UK businesses, from SMEs to enterprise organisations. Headquartered in Peterborough, with additional operations in Lichfield and its own UK data centre and ISP facilities in Huntingdon, the group employs more than 120 staff across multiple locations.
The business is ISO 9001, ISO 27001 and ISO 14001 certified and operates with a stable, family-run leadership team whose values closely align with everything HBT has stood for over the years.
Rydal Group customers include organisations such as Select Car Leasing and Wellbeing Pharmacy, while the group also supports telecoms resellers who deliver Rydal’s services to their own customers across the UK.
Access to Additional Services and Expertise
While nothing changes for existing HBT services, joining the Rydal Group gives customers access to a broader range of optional technology solutions should they ever need them.
These include:
Curo IP Cloud Telephony
Rydal Group’s flagship cloud communications platform, designed to deliver flexible, scalable and enterprise-grade voice services.
AI-Powered Communications
Advanced tools including intelligent call handling, transcription and workflow automation to help businesses work smarter and more efficiently.
UK-Based Data Centre Services
Secure and resilient hosting infrastructure delivered through Rydal Group’s own UK data centre facilities.
Managed IT and Cyber Security
Proactive IT support and cyber security services delivered by Microsoft and Azure certified engineers.
Importantly, there is absolutely no obligation for HBT customers to adopt any additional services. Existing solutions and support arrangements continue exactly as before.
Looking Ahead
Commenting on the acquisition, Steffan Dancy, CEO of Rydal Group, said:
“HBT Communications has an exceptional reputation built over decades of trusted service and strong customer relationships. We are proud to welcome the business into the Rydal Group and look forward to supporting its continued growth while preserving the personal, customer-focused approach that has made HBT so respected.”
Zamurad Hussain, Founder of HBT Communications, added:
“HBT has always been built around long-term relationships, personal service and doing right by our customers. Joining Rydal Group allows us to continue that legacy while giving customers access to greater scale, infrastructure and future technology opportunities.”
Need to Contact Us?
Media contact:
Naqash Khan
Group Marketing Manager
01733 511 116
n.khan@rydal-group.co.uk