Rydal Group Blog

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Rydal Comms Finalists for Service Excellence Award

We are delighted to announce that we have been shortlisted for a ‘service excellence’ award at the SME Cambridgeshire business awards due to be help at Newmarket Racecourse.

After recently winning the National Telecoms Award or ‘best customer service 2017’ we are hoping we can make it a full house whilst competing against multiple sectors across our region.

Steffan Dancy, our Managing Director, commented ” this is another great accolade of the dedication we make to our customers. It starts with our people, making them love the place they work and investing in them, it makes our people then go the extra mile for our customers. We are all about delivering our ethos ‘Consult | Connect | Care” and its great to know our people are delivering this to our end users.

Fiona Forrester, our Customer Service Manager, commented “I’m over the moon, its great to see all the hard work all departures put in to customer service being noticed. We have monthly management meetings where service is a key topic on the agenda, working with the Directors its great to have support in pushing a customer centric ethos”.

Should you feel your not getting the customer service you deserve, contact our sales team today on 01733 511116 or fill in the form below for our team to get in touch.

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