Rydal Group Blog

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VoIP Telephony Services in Peterborough

Rydal Communications is the city’s largest VoIP telephony provider. We’ve been in the industry for 14 years and have a team of expertise on hand to help Peterborough businesses select the right VoIP solution for their business. This post explains how.

VoIP Telephony Services in Peterborough

We’re Rydal Communications, an innovative premier technology solutions provider,  with market-leading software backed by an award-winning IT support team. Our head offices is in Peterborough town centre and a further office in Lichfield near Birmingham. Between both sites we employee over 90 staff supporting our 2000 + business VoIP & IT support clients.

We offer a range of hosted telephony services to businesses in and around Peterborough. Our hosted PBX systems are fully integrated with your existing IT infrastructure, so you’ll be up and running with a new phone system in no time. We offer free on-site training for all our hosted telephony packages, as well as free installation. With our low-cost flat-rate monthly plans, you won’t find better value anywhere else!

If you are looking for a cloud phone system in Peterborough, our hosted VoIP phone systems can help.

Our cloud phone system is a hosted PBX solution that provides the best of both worlds: The robust features and functionality of traditional on-site PBX systems along with the flexibility, ease of use, and cost savings that come with a hosted service model.

With our cloud phone system, you can enjoy all of these benefits without having to worry about buying hardware or hiring IT staff—we take care of everything!

We offer a full range of hosted PBX services to meet your business needs. From our entry-level cloud phone system to our feature-rich enterprise solution, we have the right solution for you.

What is VoIP?

A hosted PBX is a type of voice-over internet protocol (VoIP) that allows you to use your own telephone system and keep the flexibility of your existing phone numbers, while avoiding the need for expensive equipment or a large upfront investment. It’s like having an advanced version of voicemail, where all calls can be answered on any device with an internet connection.

Hosted PBX services are offered by companies like Rydal Comms that specialise in telecommunications technology. We provide all the features of traditional phone service—from call forwarding and voicemail transcription to conference calling—but at a fraction of the cost.

Hosted PBX (VoIP) is a popular option for small businesses because it doesn’t require the expense of buying and maintaining expensive equipment. You simply pay your monthly fee, which covers all the features you need and eliminates the need for an on-site server room or IT staff.

What is the ISDN Switch off?

How to Switch off your ISDN Line For a Small Business

If you are a small business, there is no need to worry about cancelling your ISDN lines. All you need to do is contact your telephone company and let them know that you want to cancel the service. Most of the time, they will respond by asking if there are any outstanding bills or payments due for services rendered through their network. If so, then ask how much time you have left before being disconnected from the service at which point they will schedule an appointment for disconnection with a technician who will arrive at the location where your phone lines are located and cut them off.

Our expert team are also on hand to help assist you on your switch over from ISDN to VoIP.

We also have more information about the ISDN switch off on an older blog post we created, this also has more content for you to digest.

How To Switch Off Your ISDN Line For A Large Business Or Company?

In order to switch off an ISDN line for large businesses or companies, it’s important that all personnel has access information regarding how long until their connection is terminated and when it needs to be taken offline completely (i.e., if they have any equipment connected). This helps prevent any mishaps where someone might accidentally use up all available minutes while trying out new features before having been fully informed on how things work!

In addition, it’s a good idea to write down all of the numbers that are associated with this line so that they can be redirected (if necessary) in order to avoid any confusion later on. If you have any equipment connected to your ISDN line (such as modems), then be sure to unplug them from the wall before disconnecting.

How we can help with your business phone system? 

Our Curo IP VoIP platform now exceeds over 5000 users and we’re continuing to see enhancements in our product including our own bespoke analytics product launching in Q1 2023.  You can find more our about Curo IP by visiting CuroIP.com

With VoIP, you are not tied to the traditional landline system. You can move from one location to another without having to change your phone number or deal with the hassle of transferring your number.

If you need a reliable and cost-efficient alternative for traditional telephone lines, then VoIP is definitely worth considering. We offer free installation and free on site training with all our hosted telephony packages so that our customers can become familiar with the technology and its uses before using it in their everyday work environment.

We are a UK company that has been around since 2008; we have a national network of technicians who provide 24/7 support in case something happens while you’re using your new VoIP system such as having problems connecting or making calls because there’s no dial tone etcetera…

We pride ourselves on the quality of our service, and we take great pride in knowing that many of our customers have been with us for years. We’re not here to provide a quick fix; we want to build relationships with our clients that will last for years to come.

Visit our Peterborough Demonstration Suite 

Rydal Group Head Office – Elwes House, 19 Church Walk Peterborough

Visit Our Lichfield Offices 

Rydal Group Lichfield Offices

You will note allot of Google searches produces companies claiming to be based in a location when they are not, as you can see, we are actually present in Peterborough & Lichfield so you can have confidence your VoIP system is supported by a local established team.

CityFibre in Peterborough

Rydal Communications was selected as one of the city’s launch partners over 5 years ago, pioneering CityFibres first independently built network. Our team of specialists have an extensive amount of knowledge due to the length of time we’ve spent supporting the product. In addition, we’ve market leading pricing due to our relationship with CityFibre

Want an alternative solution, our portfolio is wider and can offer you market leading leased line pricing, just talk to one of our specialists on 01733511116.


A decade ago VoIP was an unknown service to many businesses across Peterborough. We have been in the industry for 14 years and our glowing national presence and strong technical expertise are on hand to help any business through their phone system problems. There are more and more VoIP providers popping up across the UK, many are bedroom / small resellers who don’t have the expertise to fully understand infrastructure to the level that supports UK businesses. Rydal are on hand to help many clients and in some cases UK resellers should they need assistance on VoIP infrastructure.

We have a range of solutions for businesses and small companies in Peterborough, so what are you waiting for? Lets have a chat and get the ball rolling helping your business move forward on improving their telephony solutions.

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