Managed IT support
Packages tailored to your business with a choice of service levels including unlimited remote/on-site support, backed up with 24 hour network operating centre.
Fast effective and reliable IT support for business
Rydal Infotech provides fully managed IT services. Your IT systems is critical to your organisation and business operations; without the right IT support, downtime could seriously affect the daily running of the company. That’s why knowing your business is as important to us as it is to you, ensures our IT support is the best it can be for your requirements.
A trusted extension of your business
At Rydal Communications, we want to help put together a package of options which fits your needs. We don’t believe in ‘one size fits all’ and have created two core ways of working with you, our client.
Unlimited IT support packages
Unlimited remote IT support
Rydal’s ‘Core Remote Support’ provides end users with UNLIMITED remote support, giving you peace of mind that you are paying one fixed fee, per user, per month for all your remote IT support needs
Unlimited remote and on-site IT support
Our most popular plan ‘Core remote & on-site support’ provides a fully wrapped service giving your piece of mind should an issue not be resolved remotely. No additional fees, just one fixed cost covering both remote and on-site visits.
Helping your in-house IT manager
Recurring hours IT support
Rydal’s recurring hour contracts are designed to support in house IT managers in the workplace. Sometimes companies need extra resource to cover time off, sick or just extra demand and our recurring hours model gives the flexibility and resilience your company requires.
By buying some banked hours for each month you know we are then on hand to help support your end users or Network regardless of the situation. Speak to our team to discuss more.
Improve efficiency and productivity
Stay even more efficient as we take the weight of the IT management, leaving you with more time and better IT solutions, which improve both efficiency and productivity within your company.
IT consulting from Rydal Infotech
Our managed IT solutions and support are part of a whole package that includes monitoring of your IT systems as well as ongoing maintenance.
This, alongside of our 8am – 8pm* response support offers a way in which issues are resolved before any of your daily operations or software are compromised.
Get in touch today to discuss your IT requirements.
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Switching to Rydal is easy. Call us today on 01733 511 116.
From initial advice through to installation and aftercare, the team at Rydal are with you every step of the way. Contact us today and let our experts take care of everything for you.
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