Accommodation Concern
The situation
Accommodation Concern faced mounting challenges with their previous IT and communications provider. The lack of proactive support and poor communication left the organisation feeling neglected, particularly as they encountered issues that required immediate attention. Their network was unreliable, leading to inefficiencies in day-to-day operations and interruptions that impacted their ability to provide critical services.
With additional funding secured, the organisation expanded its team significantly, creating a pressing need for more robust IT infrastructure. They required additional phone lines and licenses to accommodate the new staff, but their existing partner was unable or unwilling to assist promptly. Furthermore, the organisation relied on second-hand mobile phones, which were expensive to maintain and unsuitable for their growing needs.
These challenges not only disrupted operations but also created frustration and inefficiencies for their team, leaving Accommodation Concern searching for a reliable IT partner to address these growing demands effectively and restore confidence in their technology solutions.
The result
Rydal Group provided a comprehensive solution that transformed Accommodation Concern’s IT and communication systems, addressing both their immediate challenges and future needs. The implementation of a more reliable network significantly improved operational efficiency, ensuring the team could work without disruptions. This upgrade allowed staff to focus on delivering critical services to their clients, free from the frustrations of unreliable systems.
As the organisation expanded, Rydal responded swiftly to the need for additional phone lines and licenses, ensuring that all new employees were seamlessly integrated into the system without downtime. This proactive approach minimised delays and kept the organisation fully connected during a period of rapid growth.
Rydal’s expertise also proved invaluable in upgrading their mobile solutions. Moving away from inefficient and costly second-hand phones, the team was equipped with high-quality devices tailored to their requirements. Rydal’s recommendations provided a cost-effective, modern alternative, ensuring staff had the tools they needed to work efficiently, both on-site and remotely.
The ongoing support from James Kavanagh and the Rydal team has been a game-changer. Regular communication, quick responses to queries, and a personalised approach have created a strong, trust-based partnership. Accommodation Concern now enjoys peace of mind, knowing their IT and communication needs are in reliable hands. The organisation has improved productivity, streamlined operations, and positioned itself for sustainable growth, making Rydal a trusted and indispensable partner.
Join Rydal to create a safe, productive, and tech-ready school for your students and staff!
Why Choose Rydal Group?
Fast Installation
We guarantee full project implementation within 25 days, minimising disruptions to your school.
Comprehensive Service
From initial consultation to installation, training, and ongoing management, we handle every detail.
Enhanced Digital Safeguarding
Protect your students and comply with safeguarding regulations with our robust tools and systems.
