Microsoft Teams

With the Microsoft Teams unified platform, you can upgrade your current telephone system by using the Microsoft 365 Phone System app. This eliminates the need for intricate and costly equipment while providing you with efficient calling capabilities. With the Teams Phone System, you can easily make, receive, and transfer calls using your mobile device or computer, along with a headset or compatible IP phones.

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Can Microsoft Teams truly serve as a substitute for a traditional phone system?

Since its initial launch, Microsoft has made significant strides in improving the Phone System app for Teams. In the early days, it was perceived as lacking essential telephony features, which resulted in limited adoption among businesses. As a result, alternative hosted phone systems became the preferred choice. However, the situation has now completely transformed.

The Microsoft Teams Phone System app has evolved into a highly coveted and robust hosted phone solution. Leveraging internet connectivity and call routing services, it empowers you to make and receive calls from contacts outside your Microsoft 365 domain. The flexibility of this business phone system extends to a wide range of devices, allowing you to choose the one that suits you best.

How do Microsoft Teams phones work?

At Rydal Comms, our team of telecommunications experts will handle all aspects of the process efficiently. In a short span of time, we will seamlessly integrate SIP trunks and an SBC (Sessions Border Controller) into your Microsoft 365 business domain.

This integration unlocks the full potential of Microsoft collaboration tools for your business, while also facilitating external calling through your Microsoft Teams phone system.

With our expertise, you can harness the power of these tools and ensure seamless connectivity for you and your teams to communicate with the outside world.

What are the benefits of a Microsoft Teams phone system?

Flexibility

Curo Meetings is a Curo Module that gives any users the ability to set up meetings without having to switch to another system. Users have access to all their Curo IP contacts and can start collaborating with a single click.

Curo Meetings is a Curo Module that gives any users the ability to set up meetings without having to switch to another system. Users have access to all their Curo IP contacts and can start collaborating with a single click.

Curo Meetings is a Curo Module that gives any users the ability to set up meetings without having to switch to another system. Users have access to all their Curo IP contacts and can start collaborating with a single click.

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It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.

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Switch to Rydal for flexible options and excellent service to meet your individual needs.

How can we help?

Fill out this short form and we can provide all the information you need.
1/3: Which solutions(s) do you need? *
2/3: Please select one of the following options for your business:*
3/3: Tell us about yourself, answer the following fields:*
Can Teams replace traditional desk phones?

By leveraging the Microsoft Teams phone system, you can transform your existing Microsoft Teams application into a VoIP phone system. This allows for a complete replacement of traditional desk phones with a cloud-based phone system. In summary, the Microsoft Teams phone system is capable of replacing your current desk phone setup.

To enable phone calls to and from external phone numbers within Microsoft Teams, your business will need a Microsoft 365 Business Voice license. This license grants access to all the necessary features for making and receiving calls, hosting video conferences, and more.

Yes, you will need a contact number. However, you can retain control of your existing inbound business phone numbers and utilise them through Microsoft Teams. This can even result in potential cost savings. The telecoms team at Rydal Comms is more than willing to assess your current services and determine if switching your lines would provide you with unlimited access to free UK calls.

Certainly! With Microsoft Teams and its integrated phone system, you can call landline numbers from anywhere and using any device. The call recipient will see your landline number displayed, and you will have access to all the features typically associated with a traditional phone system.

Microsoft Teams FAQs

Read our client reviews…

Great Work

We have recently switched over our Broadband line with Rydal Communications and the service we experienced with our case handler Dipali was exceptional! She kept in regular contact both on the phone and via email with any updates on the installation and to check/see if all was in order from our end and we received the same high level service from start to finish. Great work.
Rebecca Lancaster
1 year ago

Going beyond expectations

We updated our phone system and are working through the changes that this has created. We find Rydal full of help with good helpful staff that are accessible on the phone, knowledgable and keen to provide an excellent service. Our project manager Sharon Fleet and our on-site engineer Chris were worthy of a special mention for going beyond our expectations! Thank you
Glos Osteo
2 years ago

Great Work

We have recently switched over our Broadband line with Rydal Communications and the service we experienced with our case handler Dipali was exceptional! She kept in regular contact both on the phone and via email with any updates on the installation and to check/see if all was in order from our end and we received the same high level service from start to finish. Great work.
Rebecca Lancaster
1 year ago

Going beyond expectations

We updated our phone system and are working through the changes that this has created. We find Rydal full of help with good helpful staff that are accessible on the phone, knowledgable and keen to provide an excellent service. Our project manager Sharon Fleet and our on-site engineer Chris were worthy of a special mention for going beyond our expectations! Thank you
Glos Osteo
2 years ago

Highly recommend!

Having recently moved over to Rydal, I can say that the switch was painless and extremely efficient. Our coordinator Sharon was on hand every step of the way and kept everything running smoothly. The service so far has been excellent and I would highly recommend Rydal.
Vantage VCLTD
2 years ago

Going beyond expectations

We updated our phone system and are working through the changes that this has created. We find Rydal full of help with good helpful staff that are accessible on the phone, knowledgable and keen to provide an excellent service. Our project manager Sharon Fleet and our on-site engineer Chris were worthy of a special mention for going beyond our expectations! Thank you
Glos Osteo
2 years ago
Rydal Group is rated 4.8, based on 293 reviews

Highly recommend!

Having recently moved over to Rydal, I can say that the switch was painless and extremely efficient. Our coordinator Sharon was on hand every step of the way and kept everything running smoothly. The service so far has been excellent and I would highly recommend Rydal.
Vantage VCLTD
2 years ago

Going beyond expectations

We updated our phone system and are working through the changes that this has created. We find Rydal full of help with good helpful staff that are accessible on the phone, knowledgable and keen to provide an excellent service. Our project manager Sharon Fleet and our on-site engineer Chris were worthy of a special mention for going beyond our expectations! Thank you
Glos Osteo
2 years ago

Highly recommend!

Having recently moved over to Rydal, I can say that the switch was painless and extremely efficient. Our coordinator Sharon was on hand every step of the way and kept everything running smoothly. The service so far has been excellent and I would highly recommend Rydal.
Vantage VCLTD
2 years ago

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