Microsoft Teams
With the Microsoft Teams unified platform, you can upgrade your current telephone system by using the Microsoft 365 Phone System app. This eliminates the need for intricate and costly equipment while providing you with efficient calling capabilities. With the Teams Phone System, you can easily make, receive, and transfer calls using your mobile device or computer, along with a headset or compatible IP phones.
How can we help?
Can Microsoft Teams truly serve as a substitute for a traditional phone system?
Since its initial launch, Microsoft has made significant strides in improving the Phone System app for Teams. In the early days, it was perceived as lacking essential telephony features, which resulted in limited adoption among businesses. As a result, alternative hosted phone systems became the preferred choice. However, the situation has now completely transformed.
The Microsoft Teams Phone System app has evolved into a highly coveted and robust hosted phone solution. Leveraging internet connectivity and call routing services, it empowers you to make and receive calls from contacts outside your Microsoft 365 domain. The flexibility of this business phone system extends to a wide range of devices, allowing you to choose the one that suits you best.

How do Microsoft Teams phones work?
At Rydal Comms, our team of telecommunications experts will handle all aspects of the process efficiently. In a short span of time, we will seamlessly integrate SIP trunks and an SBC (Sessions Border Controller) into your Microsoft 365 business domain.
This integration unlocks the full potential of Microsoft collaboration tools for your business, while also facilitating external calling through your Microsoft Teams phone system.
With our expertise, you can harness the power of these tools and ensure seamless connectivity for you and your teams to communicate with the outside world.

What are the benefits of a Microsoft Teams phone system?
Flexibility
Curo Meetings is a Curo Module that gives any users the ability to set up meetings without having to switch to another system. Users have access to all their Curo IP contacts and can start collaborating with a single click.
Insight
Curo Meetings is a Curo Module that gives any users the ability to set up meetings without having to switch to another system. Users have access to all their Curo IP contacts and can start collaborating with a single click.
Collaboration
Curo Meetings is a Curo Module that gives any users the ability to set up meetings without having to switch to another system. Users have access to all their Curo IP contacts and can start collaborating with a single click.
It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.

















One provider, no stress, save money
Switch to Rydal for flexible options and excellent service to meet your individual needs.
- Available 7 days a week
- FREE Consultation
- Quick and efficient solutions
How can we help?
Can Teams replace traditional desk phones?
By leveraging the Microsoft Teams phone system, you can transform your existing Microsoft Teams application into a VoIP phone system. This allows for a complete replacement of traditional desk phones with a cloud-based phone system. In summary, the Microsoft Teams phone system is capable of replacing your current desk phone setup.
What licenses are required Teams calling?
To enable phone calls to and from external phone numbers within Microsoft Teams, your business will need a Microsoft 365 Business Voice license. This license grants access to all the necessary features for making and receiving calls, hosting video conferences, and more.
Is a phone number necessary for Microsoft Teams?
Yes, you will need a contact number. However, you can retain control of your existing inbound business phone numbers and utilise them through Microsoft Teams. This can even result in potential cost savings. The telecoms team at Rydal Comms is more than willing to assess your current services and determine if switching your lines would provide you with unlimited access to free UK calls.
Can I make calls to landline numbers using Teams?
Microsoft Teams FAQs
Read our client reviews…
Great Work
Great Work
Great Work
Great Work
Great Work
Great Work
Going beyond expectations
Great Work
Going beyond expectations
Highly recommend!
Going beyond expectations
Highly recommend!
Going beyond expectations
Highly recommend!